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Privacy Policy
1. Information We Collect
When you use our website or place an order, we may collect the following information:
- Personal Information: Name, email address, phone number, shipping/billing address.
- Payment Information: Processed securely via third-party providers like Bkash, Credit Card, SSL Commerce, etc. We do not store your full credit card details.
- Order Details: Products purchased, order history.
- Technical Data: IP address, browser type, device type, location (approximate).
- Cookies and Tracking Data: For analytics, preferences, and targeted advertising.
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Manage your account
- Send order confirmations and updates
- Provide customer support
- Improve our website and services
- Send promotional emails (only with your consent)
- Prevent fraud and comply with legal obligations
3. Sharing Your Information
We may share your data with:
- Payment processors (Bkash, SSL Commerz etc.)
- Shipping providers (Pathao Courier, Steafast Courier, Sundarbon Courier Etc.)
- Marketing platforms (e.g., Mailchimp, Meta)
- Analytics tools (e.g., Google Analytics)
- Legal authorities if required by law
We do not sell your personal data.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your cart
- Analyze website traffic
- Offer personalized content and ads
You can manage or disable cookies in your browser settings. In some regions (e.g., EU), we display a cookie consent banner.
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Object to certain processing
- Withdraw consent
- Request data portabilityTo exercise your rights, contact us at info@vigaoriginal.shop
6. Data Security
We use SSL encryption, secure servers, and other safeguards to protect your data. However, no method of transmission over the Internet is 100% secure.
7. Third-Party Links
Our site may contain links to other websites. We are not responsible for the privacy practices of those websites.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
10. Contact Us
If you have any questions or concerns, please contact us:
📧 Email: info@vigaoriginal.shop
📍Avenue 4, DOHS Mirpur, Dhaka-1216